Accommodation available at Green Cottage Chamarel (“the Property”) is offered as a tourist residence subject to confirmation by Raymond Lagesse (“the Owner”) to the renter (“the Client”).
The following conditions together with the general information contained in our website and/or various platform form the basis of your contract with the Owner, however property details and /or room facilities may be different from the photos and therefore invite you to check with us any specifies that may be important to you. The Property is provided in “as is “condition, prices include water, electricity, gas, internet access, internet TV, fireplace, supply and laundry of bed linen and towels as well as usage of the premises, including parking area. These conditions set out our respective rights and conditions.
Our check in is from 12.30Hrs but before 16.00Hrs and our check out is before 09.00Hrs. The Property shall be for the exclusive use of the guest (the Client) and only available to the guest (the Client) and the number of persons indicated at time of the booking confirmation, subletting or sharing with may be allowed, only on demand to the Owner, if approved the authorised additional guests should not be more than 6 on the premises, including the Client. Visitors will be considered as guests, if their stay are longer than 6 hours, a charge of Rs 2500 per individual will be claimed by the Owner and payment to be made by the booking renter (the Client).
The Client agrees to be a considerate tenant and use the Property responsible while taking good care of the Property, furniture, fittings & all amenities as describe in the Inventory List and on departure it must be left clean and all tidy, all furniture positioned at their original place, in the same state of cleanliness as found on arrival. Any damage caused, the Owner reserve the right to claim to the Client. Any behaviour contrary to laws, good morals and/or public order will result in the Owner asking the guest (the Client) to leave the premises. In such a case, neither compensation nor refund shall be made by the host (the Owner). The host (the Owner) shall also not be responsible for any damages or prejudice if any, this will be applied automatically and as of right, without the host (the Owner) having to fulfil any judicial or extra judicial formality.
Children must be under constant adult supervision as the Property does not have child security systems or supervision.
The Client accepts that a ‘No Smoking’ policy inside the property is in operation.
Animals, including pets and strays, are not permitted.
The Client will be required to present a valid passport or NID at time of check-in.
Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and keep the Property in clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbours, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.
A full payment is required to be paid on confirmation, if made directly via bank transfer, please ensure the payment is net of charges, or as per agreed terms of payment of the booking platform.
In case a cancellation is requested, the following will apply:
All price listed on our website are in MUR.
In case of flight delay, cancellation extension or due to unforeseen circumstances (including cyclones) the whole stay will be charges with no refund or claim pro-rata for extra night.
The Client shall report to the Owner without delay any defects in the Property or breakdown in the equipment, plant, machinery or appliances in the Property and grounds. The Owner will arrange for repair and/or replacement as practicably possible will be made as soon as possible. Any breakage damaged by the Client to any one of the items of the inventory list will be claimed by the Owner.
The Property is located in a tropical and forest location. Bugs, rodents, ants, lizards, cockroaches and others pets are part of the environment and are endemic to the area.
Professional services are hired to provide pest and animal control for inside and outside of the Property.
The mattresses and pillows are treated regularly, for your additional comfort, we provide insects sprays, should the Client be sensitive, we recommend that you close all doors and windows for extra precaution or bring your own repellent.
You must contact the Owner to report any issues that may arise during your stay and agree to allow us to remediate the problem as practicable possible.
If we agree that you must vacate the Property, you will only be entitled to a pro-rata refund for half the unused days only.
The Owner shall not be liable to the Client:
The following rules and responsibilities shall be applicable:
In staying on the Property, the client agrees to follow and abide to all rules and conditions as listed.